ENABLING A TOP 3 PHARMA LEADER TO BOOST EFFECTIVENESS FOR REPS

Even during a pandemic

Pharma reps have experienced a massive transition from in-person appointments to digital interactions with HCPs. Read the transformational story about a pharma leader providing a true sense of purpose to its field force, while also finding a way to give back major value to the whole organization.

THE CHALLENGE

Getting time with a HCP to detail the unique value of medicines and medical products is very difficult. Not only are doctors extremely busy but institutional access restrictions for reps continue to expand during pandemic. The Top Pharma company wanted to maximize the value of any contact with a doctor, either in person or remote.

THE SOLUTION

Tact’s AI-powered sales assistant helps pharmaceutical reps plan and document visits with doctors most efficiently. With its conversational AI capabilities enabling reps to transcribe spoken notes and interactively respond to voice commands, rather than making people type on their phones. Smart ‘nudges’ provided by the Tact Assistant at the right times was another important factor.

THE IMPACT

4x more

Advanced call plans logged

+32%

More post-call logs with detailed notes and next steps

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