Press

2017 Coverage

Calendar
FEB
15

8 Artificial Intelligence Startups Improving CRM

Customer Relationship Management (CRM). Sounds like a self-help group for frustrated call center employees. Not quite. Rather, it’s a catch-all term for how companies manage customer interactions and data. It covers strategies involving everything from customer service to sales. Each incoming phone call or email may contain an overwhelming amount of data that a mere human in today’s hyper-competitive, tech-intensive environment can’t handle alone. Time to bring in some help with artificial intelligence

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2016 Coverage

Calendar
DEC
12

Tact grabs $15 million Series B to make CRM easier to use

Customer Relationship Management (CRM) software was born with the best of intentions — to create a record of customer interactions. The problem, salespeople will tell you, is that it becomes a chore. Tact has been designed to add an intelligent layer to CRM — and today it got $15 million to make CRM easier to use

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Calendar
DEC
12

25 5-Star Apps You Haven’t Heard Of (But Need To)

I love that AppExchange is constantly growing with new apps. Although new apps may be flying under your radar, some are starting to generate significant momentum and buzz (not to mention terrific reviews) from our community. Spanning a wide range of categories, these 25 apps possess common attributes: they’re value packed and have a high customer rating

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Calendar
MAR
28

Tactile Mobile CRM Platform Wows Stevie Award Judges

Since 2002, The Stevie Awards have recognized excellence both on an individual and organizational level. In the always competitive Sales & Customer Service group, past Stevies for Best Relationship Management Solution have gone to respected names like LexisNexis

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2015 Coverage

Calendar
AUG
30

Why App Developers Should Think Offline-First

Think back to how and where you worked five years ago. Smart phones were already everywhere, yet business applications were still heavily relegated to the desktop. Today, mobile technology has not only become omnipresent in our personal lives, but it is also transforming the way we work, and developers are scrambling to meet this growing demand

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Calendar
MAY
6

Why Microsoft Might Buy CRM Giant Salesforce

Rumors around a Salesforce takeover are heating up. After a swirl of chatter last week about Oracle being a likely suitor for the company, the talk has now turned to Microsoft Relevant Products/Services as a possible buyer for the customer relationship management giant

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Calendar
MAR
19

How to Get Your Family on Board With Your Startup Lifestyle

You’re ready. You have a great idea, and you have reached a place in your career or life where starting your own company is the next step. Great! But before you start pitching your idea to potential investors, partners or employees there is vital step you can’t skip: How do you get your spouse and family to accept the risk, uncertainty and lifestyle that lies ahead as an entrepreneur?

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Calendar
MAR
6

At Startups, People Are 'New Infrastructure'

"This is a very popular meme today in the Valley: If you talk to aspiring entrepreneurs in accelerators or earlier, it’s 'We want to be the Uber for something or the AirBnB for blank,' " says Chuck Ganapathi, the founder of Tactile, which makes software that helps salespeople do their jobs better

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Calendar
MAR
6

Why Salesforce.com should be watching its back for Microsoft

Last week, Salesforce.com reported some pretty stellar fourth quarter and fiscal year results along with a strong outlook for the coming year. The company continues to expand into new areas, bringing the “power of the cloud” to what will become new business units that will drive growth for the company

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Calendar
JAN
30

Mobile CRM for the Modern-Day Road Warrior

When you think of today's work environments, images of cubicles, copy rooms and water coolers may come to mind. Or, if you're in parts of the Silicon Valley, maybe they're more like ping-pong tables, well-stocked kitchens and fitness centers

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2014 Coverage

Calendar
NOV
12

Is There a 'Masterpiece' Among Modern Applications?

Forrester Research analysts have been talking about "modern applications," a term they more or less coined, for a couple of years now. One of the clearest definitions of a modern app comes from application development and delivery specialist Jeffrey S Hammond, who listed the qualities of a modern app in a 2013 blog post

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Calendar
OCT
27

Tact Premium Goes With the Flow

With Tact Premium, "basically it is boom, boom, boom -- here is what you need to get on with your day," said Tactile founder and CEO Chuck Ganapathi. The reason the app is catching on is that the company deliberately designed it to mimic a sales rep's communication workflow. "We inverted the typical model and brought CRM into the communication workflow -- not vice versa," he said

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Calendar
OCT
16

Want Great B2B Reviews? Provide a Great Customer Experience

Before the days of social media and sites like Yelp and Amazon, customers had to rely on vendor advertisements and personal recommendations from family and friends to get information about products. Today, a quick Google search will populate reviews, ratings and comments from consumers and media outlets from around the Web, offering you a wealth of data about not only the product itself but how well it works and any issues that others have run into when using it

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Calendar
OCT
12

A Force in Tech Fests Pushes Forward

Startup Tactile Inc., founded by former Salesforce executive Chuck Ganapathi, plans to use Dreamforce to introduce a paid premium version of Tact, an app that is designed to help salespeople handle many routine chores on smartphones. Though they work alongside Salesforce services, Mr. Ganapathi said companies like Tactile and Veeva also compete with parts of that company’s offerings in a “frenemy” relationship that’s becoming increasingly common in the market

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Calendar
AUG
29

What these 6 CEOs learned from working at Salesforce

Salesforce launched 15 years ago. With annual revenues expected at more than $5 billion this year, it is hard to remember those days when Salesforce was a scrappy start up, trying to sell enterprise customers on the benefits of the multi-tenant software-as-a-service model

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Calendar
MAR
25

The Daily Startup

Tactile emerged from stealth mode with $11.2 million in funding and software that synchronizes business data, starting with customer relationship management data aimed at salespeople. The company’s Series A round comes from Accel Partners and Redpoint Ventures

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2017 Press Releases

Calendar
APR
24

Tact Takes the Stage at Oracle’s Modern Customer Experience 17 event

Tact, the sales experience platform, today announced it will be presenting at the CX Sales General Session at Oracle’s Modern Customer Experience 17 event on April 25 -27 in Las Vegas, Nevada at the Mandalay Bay Convention Center. Tact will preview the upcoming integration of its conversational AI assistant with Oracle Sales Cloud. In addition, Tact has achieved a Silver level membership within the Oracle PartnerNetwork (OPN).

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Calendar
MAR
8

Tact Named on the Constellation ShortList™ for Sales Productivity for Q1 2017

Tact, the sales experience platform, today announced it was named to the Constellation ShortListTM for Sales Productivity for Q1 2017. With 52 percent of the Fortune 500 turning over since 2000, success requires a rethink around the core mission and business model of an organization. The companies included on the Constellation ShortList provide the key functionality and requirements for early adopters pursuing digital transformation initiatives

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Calendar
JAN
31

Tact Brings its Conversational AI Assistant to the Slack Enterprise Grid

Tact, the sales experience platform, today announced its AI-powered smart assistant for salespeople is now available in messaging environments like the newly released Slack Enterprise Grid. Sales teams can now access their most critical tools -- Salesforce, LinkedIn, Zendesk and more – through natural touch, text and voice interfaces without ever having to leave the conversation

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2016 Press Releases

2015 Press Releases

2014 Press Releases

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